Shipping policy

1. Shipping Rates & Delivery Times

We offer several shipping options to meet your needs. Shipping rates are calculated at checkout based on your location and the shipping method selected.

  • Standard Shipping: Delivery within 3-4 business days (domestic).
  • Economy Shipping: Delivery within 5-8 business days (domestic).
  • International Shipping: Delivery within 10-15 business days (varies by location).

Note: Delivery times may vary depending on weather, holidays, or other factors outside of our control.

2. Order Processing Time

Orders are processed and shipped Monday through Friday. Orders placed after 6:00 PM (EST) or on weekends will be processed the next business day.

  • Order Confirmation: You will receive an email confirmation once your order is successfully placed.
  • Shipping Confirmation: A shipping confirmation email, including tracking details, will be sent once your order has been dispatched.

3. Shipping Locations

We currently ship to the following locations:

  • Domestic: North America.
  • International: We offer international shipping to select countries, including the United Arab Emirates, Austria, Australia, Belgium, Canada, Switzerland, Czechia, Germany, Denmark, Spain, Finland, France, United Kingdom, Hong Kong SAR, Ireland, Israel, Italy, Japan, South Korea, Malaysia, Netherlands, Norway, New Zealand, Poland, Portugal, Sweden, and Singapore. If your country is not listed, please contact us for more information.

4. Shipping Restrictions

  • P.O. Boxes: We do not ship to P.O. Boxes.
  • International Duties & Taxes: Customers outside the U.S. are responsible for any customs duties, taxes, or import fees that may apply to international shipments.

5. Order Issues

  • Lost or Stolen Packages: AmariiUsher.shop is not responsible for lost or stolen packages. However, if you believe your package has been lost or stolen, please contact the carrier directly and report the issue.
  • Address Issues: Please double-check your shipping address before placing your order. We cannot change the shipping address once the order has been processed.

6. Returns & Exchanges

  • Returns: We accept returns within 30 days of receiving your order. Items must be in new, unused condition.
  • Exchanges: We offer exchanges for items that are damaged or defective upon arrival. Please contact us within 7 days to arrange an exchange.

For more information, please visit our Returns & Exchanges page.

7. Cancellation Policy

We understand that sometimes plans change. Please review our cancellation policy below:

  • Cancellation Window: Orders can be canceled within 6 Hours after purchase. Once the order has been shipped, cancellations are no longer possible.
  • How to Cancel: To cancel an order, please contact us immediately at support@amariiusher.shop with your name and order number.
  • Non-Cancellable Orders: Personalized or made-to-order items may not be eligible for cancellation. Please refer to the product page for more details.

Refunds for Canceled Orders:

  • If your cancellation is processed before the order is shipped, a full refund will be issued to the original payment method.
  • Refunds are typically processed within 12 Hours. Please note that your bank or payment provider may take additional time to process the refund.

8. Customer Service

If you have any questions or concerns about shipping, cancellations, or any other issue, please reach out to our customer service team at:

9. Changes to Shipping & Cancellation Policy

We reserve the right to update or modify our shipping and cancellation policy at any time. Any changes will be reflected on this page, and the "Last Updated" date will be revised accordingly.